Ben-Nall.com

An agile, accomplished and seasoned professional in project management and leadership in all stages of the system development lifecycle including requirements gathering and analysis, design, development, testing and implementation.

• Excellent communicator through a variety of media.
• Demonstrated leadership in a variety of challenging environments with the ability to forge strategic alliances and instill ownership as appropriate.
• Clear vision of goals and determination to excel.
• Proven track record at exceeding expectations while managing scope, mitigating risks and staying within budget.
• Focused diligence while juggling multiple objectives.
• Admirable creativity under intense pressure.

• Web Languages/Scripting: Hand-coded HTML (DTHML, XHTML), CSS, Javascript, Coldfusion, PHP, XML, SQL, ASP (minor exposure to Java, VB.net, C#, etc.). I am currently learning Fusebox for both ColdFusion and PHP, and CAKE for PHP. I am also becoming familiar with the moo.fx javascript library.
• Database Software: MySQL, SQL Server, Microsoft Access, FilemakerPro, Hagen/Crystal Reports (minor exposure to Oracle)
• BEA Aqualogic Portal
• Content Managment: SilverStream, Stellent
• Web Software: Studio 8 (Dreamweaver, Fireworks, Flash/ActionScript), Homesite, Topstyle, Pagemill
• Graphic Design: Adobe Creative Suite (Photoshop, Illustrator, Indesign, ImageReady), QuarkXpress, Pagemaker, Freehand
• Misc.: Powerpoint, Framemaker, Excel, Word, Wordperfect
• Section 508 Compliance

• Provides high-level expertise in developing complex systems involving new technologies, methods, concepts and approaches.
• Provides technical and administrative direction for personnel performing system development tasks.
• Prepares and delivers presentations on the system concept.
• Performs analysis of requirements, technical approaches and formulates plans for technical support.

• Project Manager and Team Leader for the Oracle Web Center Services Portal, Percussion Rhythmyx Web Content Management System, Accenture Digital Diagnostics Engine, and Assisted Technologies Compliance Projects.
• Author and editor of various policies and procedures related to the various systems and workflows.
• Primary point of contact and liason to HHS/Government representatives including Deputy Directors, Program Managers and COTRs.
• Primary agent for Certification and Accreditation of various internet related systems including Enterprise Portal, WCMS and related systems.
• Administrator and Chief Architect for the NetResults Tracker Ticketing system.
• Assessor of all aspects of Glynn Technologies provided services to HHS. Provider of recommendations to improve the efficiency, effectiveness and quality of support and lead approved solutions.
• Develops and proposes initiatives to grow Glynn Technologies revenue by identifying and gathering new requirements.
• Leads Team meetings, attends Government meetings and publishes weekly status reports.
• Performs all stages of the system development lifecycle including requirements gathering and analysis, design, development, testing and implementation.
• Advise technical staff on solutions as appropriate.

• Author of various content including snippets, news releases, membership updates, etc. with an emphasis on usability and communication standards.
• Web 2.0 and Social Software Evangelist & Development: Created custom blogs, wikis and discussion forums for departmental use and to support bi-annual National Meetings.
• Website Content Management: Utilized Silver Stream Portal Management Console for content management including creation, modification, update and deletion of internet site files.
• Intranet Content Management: Managed all Intranet HTML files via Dreamweaver templates including navigation and content using HTML, CSS and Javascript.
• Scripted ColdFusion/MySQL based rapid proto-type application for a customized work order queue.
• Updated ColdFusion online store code.
• Verified integrity of both Internet & Intranet site link content using LinkSleuth software.
• Authored Intranet sitemap using Visio.
• Product Evaluation & Testing: Served on team evaluating potential new Content Management systems.
• Systems Testing: Ran weekly routine testing procedure for website integrity.
• Served on Information Architecture/Wireframe review team.
• Assisted User Experience/Site Usability testing.
• Authored and published in-house manual on Podcasting/Adobe Audition Software.
• Converted audio and video files for use on streaming media server.

• Migrated ColdFusion/SQL based website (medpac.gov) to new service provider. Updated code and database.
• Transformed worldzen.org from a static HTML based site to a dynamic PHP/MySQL driven site including custom PHP/MySQL blog application.
• Completed various small-scale coding assignments from Guru.com: ColdFusion, HTML, Javascript and PHP coding.
• Minor cosmetic and HTML updates for frogpondkids.org.
• Minor ASP code updates to mtppi.org website.
• Visual Design, Graphic Content development, HTML and Javascript coding for choeshapkido.com, drjimong.com & 5pointvajra.com.

• Actively merged two completely separate workflows and personnel into a one streamlined workforce.
• Managed various departmental personnel (@30) across three shifts.
• Created Filemaker Pro database for tracking jobs and published all work throughout the individual phases of entire department.
• Processed jobs through AGFA Apogee and Creo/Scitex Brisque workflows (including Preps imposition).
• Established high levels of Quality Control through stringent policies and procedures.
• Evaluated Web/Database interfaces including Hagen/Crystal Reports, Cold Fusion/Access, PHP/MySQL, XML and others.
• Converted an 'old-school' conventional conglomerate into an efficient, streamlined digital CTP workflow with Closed-Loop Color Management system.
• Researched and assessed current technology; created proposals and ROI acquisitions; consistently kept costs under budget.
• Acted as Art Director/Senior Artist for all in-house design work, and filled in for any position as needed.
• Helped maintain HP File Server, TCP/IP Network, Redhat Linux Web and Email Servers.

• Managed various departmental personnel (@10) across second shift.
• Planned and scheduled job production for Desktop, Dolev Imposition, Scanning, Proofing, and Platemaking departments.
• Responsible for trouble shooting, expedition and facilitation of prepress workflow analysis, structure and diagnosis.
• Responsible for employee schedules, training, evaluation and discipline, as well as departmental policies and procedure documentation.
• Assisted in-house Art Department as needed with design and production art work.
• Processed customer supplied jobs through Scitex Brisque workflow to film, plate and digital proofs.
• Fluent in Quark, InDesign, Photoshop, Illustrator, Freehand, Pagemaker and various other graphic software applications.
• Facilitated move to new building and introduction of CTP (Scitex) and Kodak DDCP proofs.

• Managed various personnel (@30) across three shifts.
• Scheduled jobs and assisted with trouble shooting, expedition and facilitation of Scitex workflow, TCP/IP network and Scitex server performance.
• Performed constant workflow analysis, structure and diagnosis.
• Responsible for employee schedules, training, evaluation and discipline as well as departmental policies and procedure documentation.
• Cross-trained employees on DTP and Scitex systems.
• Acted as Art Director/Senior Artist for in-house work.
• Processed customer supplied jobs through various aspects of Scitex workflow including StarPS2, Assembler and Prismagic workstations using Quark, Photoshop, Illustrator, Freehand, Pagemaker and various other graphic software applications.
• Reduced departmental overtime by 60%.
• Member of PSI Action Team and New Technologies Team.
• Facilitated creation of Preflight and Digital Services departments.

• After extensive training and due to show of aptitude and desire to learn, I excelled at processing jobs on various Scitex proprietary workstations including the Assembler, StarPS2 and Prismagic workstations.
• Performed expert level color corrections, photo montage, manipulations and cloning.
• Performed expert level ink trapping, file stripping, imposition and file formatting.
• Constantly exceeded supervisors expectations of accuracy, production, and consistency.
• Created graphic art upon demand including eye-catching designs and visually pleasing and stunning compositions using Quark, Photoshop, Illustrator, Freehand, Pagemaker and various other graphic software applications.
• Performed expert level typography and set type as needed.
• Processed customer supplied jobs to film and laser proof.
• Authored first website (www.snsgraphics.com).
• First fully cross-trained DTP-Scitex operator.
• Fluent on various Scitex workstations, as well as major Mac/PC DTP applications.
• Advanced skills at color correction, photo re-touching, page layout and stripping, intricate and complex trapping and ink applications.
• Equally comfortable in Photoshop and Scitex formats.